"Helping one person might not change the world, but it could change the world for one person." - Anonymous
Change begins from one step, one connect, one dialogue and one insight. Coaches play a vital enabling role in a client’s journey from being aware to having an accomplishment.
Essential reference frames before we look at applications of coaching
ICF defines Coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential
Source: https://coachingfederation.org/about
There are some more definitions of coaching that will help us to understand the role and competencies that a coach requires to effectively facilitate conversations to help coachee maximize their potential.
“Coaching is unlocking people’s potential to maximize their own performance.”
― John Whitmore, Coaching for Performance: GROWing Human Potential and Purpose: The Principles and Practice of Coaching and Leadership
Coaching, is about the practice and methodologies of powerful coaching conversations. You learn to fully generate flow conversation that vastly increase inspiration and empowerment
Step by step coaching, Marilyn W. Atkinson
Coaching is a practical strategy that helps someone achieve outcomes they identify themselves. The outcomes may be about perceptions and beliefs as well as about observable behaviour and concrete action. Insight from coaching helps client develop insight, build self-awareness, and create result driven action plans. All this, in alignment clients current level of awareness (self, Team, Business, and Stakeholders) understanding of the world, values and preferences and their own uniqueness that they bring to the table.
Reference: Stepintoleadership.info
All the definitions mentioned above indicates that all interventions & conversations in a coaching dialogue is all about the client or a coachee. So, let’s look at who a coachee is and then we will look at different roles that both the parties need to keep in mind to get the most out from these focused engagements.
Coachee: is a person or set of people looking for a coaching conversation to make a way forward towards the targeted outcome. A targeted outcome can be anything from preparing for, visualizing, leading, or coping with change, making decision, dealing with unexpected outcomes, or building relationships
Distinction between Coach’s and the client’s role in a coaching engagement
Source: ATD
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Coach’s Role |
Client’s Role |
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· Encourage the client, reinforce interest in the goals |
· Share goals, desired outcomes, and goals |
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· Helps client develop clarity on goals and define them |
· Openly discuss frustrations, problems setbacks, questions, and successes |
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· Keep discussing and keep moving |
· Share relevant information |
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· Ask stimulating questions |
· Discuss assumptions, opinions and point of views relative to the goal |
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· Summarise and clarify discussion |
· Participate in creating and implementing an action plan |
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· Help client develop action plan |
· Take ownership of asking of coach and follow up |
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· Offer resources and tools to improve the client’s self-awareness and skills |
· Review progress to goals |
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· Facilitate the client’s coachability |
· Be open to exploring new ideas and approaches |
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· Manage agreements about the next steps and follow up |
· Share setbacks and barriers |
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· Demonstrate a sincere interest in helping the client achieve goals |
· Be highly coachable, that is, willing to change and open to suggestion |
Benefits of Coaching
Source: https://www.centerforexecutivecoaching.com/
Centre for executive coaching quotes ICF study where benefits of coaching reported by companies includes increased productivity, quality, improved customer service and reduced customer complaints, improved retention (especially by those receiving coaching), and bottom-line profitability.
At the same time benefits reported by individuals receiving the coaching includes improved working relationships with direct reports, immediate supervisors, peers, and external clients/relationships; better teamwork; greater job satisfaction; reduction in conflicts; and greater organizational commitment and loyalty.
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